HCP Anywhere User Help
To use HCP Anywhere on a Windows computer, you need to install the desktop application and then register it with the HCP Anywhere system.
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Notes: •The desktop applications are temporarily unavailable for download during an HCP Anywhere system upgrade. •Your administrator may not allow you to retrieve HCP Anywhere applications from the User Portal. In this case, the download links do not appear on the My Devices page. See your administrator to learn where to download the applications. •Your administrator may not allow you to use the Windows application. In this case, the download link does not appear on the User Portal My Devices page and you cannot register the application on your computer. |
To install the desktop application on a Windows computer:
1.On the My Devices page in the User Portal, click on the Windows link at the bottom of the page.
2.Save the HCP Anywhere version-number.exe file in the location of your choice.
3.On your computer, navigate to the folder where you stored the HCP Anywhere version-number.exe file and double-click on it.
The HCP Anywhere Setup Wizard opens.
4.Click on the Next button.
5.Click on the Install button.
The wizard installs the application. When the installation is finished, the Completed the HCP Anywhere Setup page appears.
6.Click on the Finish button.
You need to enter some information to register the app with the system. Your administrator may have specified some or all of this information for you, in which case, the application may automatically register itself.
To register the application:
1.Start the application.
If you logged out of your computer after installing the application, the application starts automatically when you log back in.
The HCP Anywhere Configuration and Registration wizard window appears.
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Notes: •At any time during the registration, a prompt may appear telling you that the certificate for the HCP Anywhere system is not trusted. For more information, see Accepting HCP Anywhere system certificates. •If you are reinstalling the application, a prompt appears asking you to reuse your existing registration information or to reregister the application: oTo use your existing registration information, select Continue using your existing configuration. Then click on the OK button. You should do this only if you did not delete or move any files out of your synced folder after uninstalling the application. If you deleted or moved files out of the folder, choosing to use your existing registration information causes HCP Anywhere to delete those files from all of your other devices. oTo reregister the application, select Delete your existing configuration and register this device again. Then click on the OK button. |
2.Click on the Next button.
3.Specify a location for your synced folder. You can type the path to the location or use the Browse button to select one.
These considerations apply:
oThe location you select must be empty.
oYour synced folder cannot be located on a network drive or any other external drive.
4.Click on the Next button.
5.In the HCP Anywhere Server field, type the hostname for the HCP Anywhere system. Ask your HCP Anywhere administrator for this information.
6.If you use a proxy server to access the Internet:
oSelect the Use proxy server option.
oIn the Server field, enter the IP address or DNS name of the proxy server.
oIn the Port field, enter the port on which to access the proxy server.
Ask your HCP Anywhere administrator whether you need to specify this information.
7.Click on the Next button.
Depending on your system's authentication settings, one of these happens:
oYou are prompted to select what authentication provider to log in with.
Select an option in the Log in using field and then click on the Next button. One of the following happens.
oA web browser opens to a login page. Follow the instructions on the web page to log in.
oYou are prompted to enter a username and password in the registration wizard.
–In the Username field, specify the username for your Active Directory user account. This is the username you used when you initially registered in the User Portal.
Type your username in one of these formats:
ousername
oactive-directory-domain\username
ousername@active-directory-domain
Ask your HCP Anywhere administrator whether you need to specify your domain when registering the application.
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Note: The Username field is automatically filled in with the username for the user account with which you are logged into your computer. If you are not logged into your computer with your Active Directory user account, you need to replace the value in this field with the username for your Active Directory user account. |
–In the Password field, type the password for your AD user account.
8.Click on the Finish button to close the wizard.
For information on using the desktop application, see Using the desktop application.
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