HCP Anywhere User Help

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Updating your favorites

The mobile app does not automatically update the contents of the favorite files saved on your mobile device.

When you try to open one of your favorite files, the app checks to see if any changes have been made to the file. If so, the app retrieves an updated copy of the file and saves it to your device.

Notes: 

On an Apple device, when you manually update your list of favorites, if one of your favorite files has grown larger than the maximum file size limit, the application displays an error message and the file is removed from your list of favorites.

On an Android device, you can stop an app by opening the list of active apps and then swiping the app off the screen. If you stop the app in this way while the app is updating one or more of your favorite files, the files fail to be updated.

To manually update the contents of all your favorite files:

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