HCP Anywhere User Help
The My Devices page displays information about the User Portal, your devices, and any third-party applications connected to your account. Below is an image of the My Devices page for a user who has accessed HCP Anywhere through the User Portal and has the windows desktop application installed:
For each device, there are four columns which display information about the device:
•Name — The name of the device. By default, this is User Portal for the HCP Anywhere web browser, the name of the device, or Third-party applications for all third-party applications. However, you can rename your devices to make them easily identifiable to you. For information on renaming a device, see Renaming devices.
•OS — The operating system running on the device. For the User Portal, the page displays the word Browser.
•Version — The version of HCP Anywhere installed on the device. For the User Portal and any third-party applications, this section is blank.
•Last Activity — The time at which the contents of the device were last synchronized with the HCP Anywhere system.
The HCP Anywhere applications that you use to access HCP Anywhere can be worked with individually on the My Devices page. For example, you can rename or disconnect your HCP Anywhere desktop or mobile application. However, any custom or third-party applications you use to access your HCP Anywhere account are managed through a single third-party applications row. When you deregister or clear the login credentials on the third-party applications row, that operation is performed for each third-party application registered to your account.
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Note: The My Devices page highlights your devices in red in these situations: •The HCP Anywhere system has been upgraded and, in order for you to use new features, you need to upgrade or deregister the applicable devices. For information on: oUpgrading the desktop application, see Updating the desktop application. oUpgrading the mobile app, see Updating the mobile app. oDeregistering your devices, see Disconnecting devices from HCP Anywhere. •The HCP Anywhere system has undergone a system recovery and is currently synchronizing any changes made to your files on the applicable devices while the system was down. To facilitate this process, ensure that the HCP Anywhere applications on these devices are on and can connect to the system. |
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