HCP Anywhere User Help
When you click on a shared link, your browser opens to the User Portal and presents you with several options for working with the shared file or folder. You can download files and folders or, if you're logged into the Portal, add them to your HCP Anywhere account.
Links can be shared either:
•Internally — To access a file or folder that was shared internally, you need to enter your HCP Anywhere username and password.
•Publicly — There are no login credentials needed to access a file or folder that was shared publicly. By clicking on the link that was shared with you, you are able to access the file or folder. However, you still need to be logged into HCP Anywhere to save the file or folder into your account.
If a link is secured by an access code, you need to enter the code to view the file or folder. A link can have an access code even if it was shared internally. If you don't have the access code, contact the person who shared the file.
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Note: When accessing a link to a folder, you cannot view the contents of any mobilized data shares that the folder may contain. |
To access a shared link:
1.Click on the link.
One of these happens:
oIf the link was shared publicly, the File shared by or Folder shared by page appears.
oIf the link was shared internally and you aren't logged into the User Portal, the login page appears. Then log in to the User Portal.
Once you're logged in, the File shared by or Folder shared by page appears.
2.If required, enter the access code for the link. Then, click on the OK button.
•To download the file, click on Download.
•To add the file to your HCP Anywhere account:
a. Click on the arrow head ( ) to the right of the Download button.
A menu appears.
b.In the menu, click on Add to HCP Anywhere.
c.In the Add to HCP Anywhere window, select the folder in which you want to add the file.
d.Click on the Add button.
The User Portal opens to the folder you selected.
There are two possible access permissions you can have to a folder shared with a link: read and upload. The access you have to a folder is set by the person sending you the link.
If you have read access, you can view and download the files in the folder. If you have upload access, you can upload files into the folder. It is possible to be able to only download files in the folder, only upload files to the folder, or both upload and download files.
•To download one or more files or folders:
a.Select the files and folder you want.
b.Click on Download Selected.
If you are downloading more than one item, the items you selected are downloaded in a single .zip file.
•To download the entire folder:
a. Click on the arrow head ( ) to the right of the Download Selected button.
A menu appears.
b.In the menu, click on Download Entire Folder.
The contents of the folder are download in a single .zip file.
•To add one or more files and folders to your HCP Anywhere account:
a.Select the files and folders that you want.
b. Click on the arrow head ( ) to the right of the Download Selected button.
A menu appears.
c.If you aren't logged in, click on Login.
The login page appears. For information on logging into the Portal, see Logging in.
d.In the menu, click on Copy selected to HCP Anywhere.
e.In the Copy selected window, select the location where which you want to add the selected files or folders.
f.Click on the Add button.
•To add the entire folder to your HCP Anywhere account:
a.Click on the arrow head ( ) to the right of the Download Selected button.
A menu appears.
b.If you aren't logged in, click on Login.
The login page appears. For information on logging into the Portal, see Logging in.
c.In the menu, click on Copy entire folder to HCP Anywhere.
d.In the Copy the entire folder window, select the location where you want to add the folder.
e.Click on the Add button.
•To upload files to the folder:
a.Click on the Upload button.
b.In the Upload File window, click on the Browse button.
c.Navigate to the file or files you want to upload.
d.Select the file or files by clicking, Ctrl-clicking, or Shift-clicking on them.
e.Click on the Open button.
The window displays the upload progress for each file you selected.
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