HCP Anywhere User Help

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Configuring email notifications

HCP Anywhere can email you about certain events as they occur. You use the My Accounts page in the User Portal to enable email notifications and select the events that you want email about.

The My Account page displays the email address to which notifications are sent. This is the email account associated with the account that you registered with HCP Anywhere.

For you to receive email notifications, the HCP Anywhere system must support it. The My Account page displays a warning if the HCP Anywhere system is not configured to send email notifications.

Email notifications are sent in the language that the User Portal is configured to use. For information on specifying the language for the Portal, see Changing User Portal language.

If after configuring email notifications you don't receive emails from HCP Anywhere, see your HCP Anywhere administrator for assistance.

To configure email notifications:

1.Click on the gear icon ( ) in the top right hand corner of the Portal page.

2.In the menu, click on My Account.

3.On the My Account page:

oIf you do not have an email address associated with your HCP Anywhere account, in the Email field, type an email address.

oIn the Language section, select the language you want for email notifications.

If you select Use Browser Settings, HCP Anywhere sends email notifications in English.

oIn the Send me email notifications when section, select one or more of these:

My storage is quota is nearly used up — HCP Anywhere sends an email when you've used up 90% of your storage quota. For information on viewing your storage quota, see Viewing your space used and remaining.

Another device has joined my account — HCP Anywhere sends an email when a new device is added to your account.

There are login failures — HCP Anywhere sends an email when a User Portal login attempt with your username fails.

Files and folders shared via links are accessed — HCP Anywhere sends an email when another person accesses a link that you've shared.

Files uploaded to folders shared via links — HCP Anywhere sends an email when another person uploads a file to a folder that you've shared using a link.

Others invite me to a shared folder — HCP Anywhere sends an email when another user shares a folder with you. This option is enabled by default.

4.Click on the Update button.

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