HCP Anywhere User Help

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Reauthenticating with the HCP Anywhere system

Occasionally the mobile app prompts you to reauthenticate with the HCP Anywhere system.

You may be prompted to do this in one of two ways:

Reauthenticate through the application:

1. Type your password in the password prompt.

2.Tap the OK button.

Reauthenticate through a web browser:

1.In the reauthentication prompt, tap the Reauthenticate button.

A web browser opens to a login page.

If the web browser fails to open, the reauthentication prompt displays a URL that you can copy and paste into a web browser.

2.Login through the web browser page.

3.In the HCP Anywhere app, click on the OK button in the Reauthentication successful prompt.

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