HCP Anywhere User Help
You use the Files page in the User Portal to move files and folders.
•You cannot move a folder into a folder that it contains. For example, if the folder named presentations contains a folder named photos, you cannot move the presentations folder into the photos folder.
•You cannot move files while viewing the list of conflict files. For information on viewing your conflict files, see Handling conflicts.
•You cannot move a file or folder to a location where a file or folder with the same name already exists.
•You cannot move a shared folder into another shared folder, a Team Folder, a backup folder, or a mobilized data share.
•You cannot move a Team Folder into another Team Folder, a shared folder, a backup folder, or a mobilized data share.
•You cannot move a mobilized data share into another mobilized data share, a shared folder, a Team Folder, or a backup folder.
•You cannot move files or folders into or out of a mobilized data share, but you can move files and folders around inside a mobilized data share.
For more information on mobilized data shares, see About mobilized data shares.
•You cannot move backup files and folders. However, the folder that holds the backup files and folders can be moved.
For more information on backup, see Backing up files and folders from your computer.
•You cannot move files or folders into a location where those files or folders would exceed a limit that HCP Anywhere enforces:
oFile paths cannot exceed 1,023 characters
oEach folder cannot contain more than 20,000 files and folders
To move one or more files and folders in the User Portal:
1.On the Files page in the User Portal, do one of these:
oNavigate to the folder that contains the files and folders that you want to move.
oSearch for the files and folders that you want to move.
2.Do one of these:
oCheck the boxes for the files and folders that you want to move. Then click on the Move button ( ).
oRight-click on a file or folder. Then, from the menu that appears, click on Move.
3.Optionally, in the Move window, click on the download icon ( ) to view the contents of a file you are moving.
4.In the Move window, in the Destination section, select a folder. Clicking on the white square icon expands and collapses the folder.
5.Click on the Move button.
One of these happens:
oAll the files and folders you selected are successfully moved.
oIf you selected an invalid destination, the Move window displays an error message. In this case, select a different folder and then click on the Move button again.
oIf moving the selected files and folders into the destination folder would violate a limit that HCP Anywhere enforces, the Move window displays an error message. In this case, select a different destination folder and then click on the Move button again.
oIf you are attempting to move multiple files and folders and one or more failed to be moved, the Move Results window appears. This window displays the number of files and folders that were successfully moved and lists each file and folder that failed to be moved. To view the reason why the file or folder could not be moved, mouse over the help icon ( ) for the file or folder.
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