HCP Anywhere User Help
To use HCP Anywhere on an Windows Phone, you need to install the mobile app and then register it with the HCP Anywhere system.
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Notes: •Your administrator may not allow you to use the Windows Phone application. In this case, the download link does not appear on the User Portal My Devices page and you cannot register the app on your device. |
You can download the app for free from the Windows Phone Store or, if applicable, your organization's internal app store. In that case, your administrator may tell you not to use the version of the app in the Windows Phone Store.
To download the app, do one of these:
•In the app store on your mobile device, search for HCP Anywhere.
•Use the link on the User Portal to locate app. To do this:
1.Access the User Portal from a web browser on your mobile device.
2.On the User Portal My Devices page, click on the Windows Phone link.
When you start the app for the first time, you need to register it by entering this information:
•The fully qualified domain name of the HCP Anywhere system.
•The username and password for your user account. Typically, this is the account credentials you use to log into computers and applications that belong to your organization.
•What to select in the Log in using field
Ask your HCP Anywhere administrator for this information.
To register the app:
1.Tap the app icon.
The registration screen appears.
2.On the registration screen, enter the hostname for the HCP Anywhere system.
3.Tap the OK button.
4.One of these happens:
oThe app prompts you for your Windows Active Directory (AD) username and password. In this case, enter your password and your username in one of these formats:
–username
–AD-domain\username
–username@AD-domain
Ask your HCP Anywhere administrator whether you need to specify your AD domain when registering the app.
oThe app prompts you to select an authentication type. Select an authentication type and then tap OK.
Ask your HCP Anywhere administrator which domain you should pick.
Depending on the type you pick, one of these happens:
–A browser window opens on your device and prompts you to enter a username and password.
If your username and password are accepted, you are brought back to the app. Tap the OK button to start using it.
–The app prompts you for your AD username and password. In this case, enter your password and your username in one of these formats:
ousername
oAD-domain\username
ousername@AD-domain
Ask your HCP Anywhere administrator whether you need to specify your AD domain when registering the app.
Then, tap the Register button.
5.An alert may appear prompting you to install an SSL certificate. In this case, make sure the certificate is for your HCP Anywhere system. Then, tap the Save button.
The app opens to the files screen.
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