HCP Anywhere User Help
You can use the Files page in the User Portal to delete files and folders from HCP Anywhere.
The following considerations apply to deleting files and folders in the User Portal:
The following considerations apply to deleting a shared folder from the User Portal:
•If you own the folder, the folder is deleted from both your devices and from the devices of the other members of the folder.
•If another user owns the folder, the folder is deleted from only your devices, but not from the devices of other members of the shared folder.
After doing this, you no longer have access to the shared folder. To regain access, the owner of the folder needs to invite you to the folder again.
The following considerations apply to deleting a Team Folder from the User Portal:
•If you are the manager of a Team Folder and delete the folder through the Shared Folder window:
oThe folder is deleted from your devices and the devices of the other members of the folder.
•If you delete the Team Folder on the Files page or remove yourself from the member list:
oThe folder is deleted from your devices, but not from the devices of the other members. This applies to members with all roles. However, the last manager of a Team Folder cannot leave the folder.
oIf you are the last manager of the folder and delete it on the Files page, the folder does not delete. Instead, the folder remains in the User Portal and on your mobile devices as a non-syncing folder.
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Note: Even though the last manager of a Team Folder cannot leave the folder, they can still delete the Team Folder in the Shared Folder window or invite another member to folder as a manager. |
The following considerations apply to deleting a backup file or folder from the User Portal:
•To delete a backup folder, you must first deregister your desktop client. To deregister your desktop client, see Disconnecting devices from HCP Anywhere.
•Once your desktop client is deregistered, you can delete individual files, groups of files, whole folders, or groups of folders.
•When you delete a backup file or folder, you no longer have access to the folder in the User Portal or on any of your HCP Anywhere devices. However, deleting a backup file from HCP Anywhere does not delete the file from your computer.
You can also delete back folders using the desktop client. For more information on this, see Deleting backup files and folders.
You can also use the Files page in the User Portal to work with files and folders that you've deleted. For information on:
•Viewing the files and folders that you've deleted, see Viewing deleted files and folders.
•Recovering a deleted file or folder, see Restoring deleted files and folders.
You can also view and download your old files and folders. This includes viewing and downloading files and folders that are currently deleted. For more information, see Downloading old files and folders.
You cannot delete mobilized data shares. For more information, see About mobilized data shares.
To delete files and folders in the User Portal:
1.On the Files page, do one of these:
oScroll through your files for the file or folder you want.
oUsing the search bar in upper left-hand corner of the screen, search for the file or folder you want. A search in the search bar is done using file and folder names.
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Tip: To quickly navigate to conflict files (if you have any), click on the Conflicts notification at the top of the Files page. For information on conflict files, see Handling conflicts. |
2.Do one of these:
oCheck the box for each file and folder that you want to delete. Then click on Delete button ( ).
oRight-click on a folder or file. Then, from the menu that appears, click on Delete.
The Delete the selected window appears.
3.Click on the Delete button.
The files and folders you selected are deleted.
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